How to initiate a LTL Claim.

This article provides a step-by-step guide on how to initiate a claim directly from a shipment. It explains how to access the claim option, select the appropriate claim type, enter the required PRO number, and submit the claim successfully.

Following these steps will help ensure that claims are created accurately and efficiently from the shipment record.

1. Open the shipment
2. Click on the three dots menu at the top right. 
3. Use file a claim option

4. Select the type of claim and make sure the pro number field is filled out , select "Create a Claim" to create. 

5. This will redirect to the created claim, from this window you will fill out the required information for completing the claim. 

Note: If you have additional questions about the claims process please reach out to claims@priority1.com. This team will be able to advise in more depth on the claims process and assist with any additional requirements.